Understand Our Cancellation Policy
At Polish and Pearl, we strive to provide exceptional house cleaning services tailored to your needs. To ensure smooth operations and fairness to all our clients, we have established a clear cancellation policy regarding late cancellations.
Cancellation Fees for Last-Minute Changes
If you need to cancel your appointment, please note that a fee of 50% of your scheduled service will apply for cancellations made within 24 hours of the appointment. This helps us accommodate other clients and manage our schedule effectively.
Be Aware of Our 48-Hour Rule
For cancellations made within 48 hours of your scheduled appointment, a fee of 25% will be applicable. We encourage you to notify us as soon as possible to minimize fees and impact on our service.
Avoid Charges by Canceling Early
To avoid any cancellation fees, please ensure that cancellations are made at least 48 hours in advance. This allows us to offer the time slot to other clients who may be waiting for our services.
Your Cooperation is Appreciated
We appreciate your understanding and cooperation with our cancellation policy. It enables us to maintain the quality of service that our clients have come to expect from Polish and Pearl.